MTB Branch Customer Service Officer Job Circular – Mutual Trust Bank (MTB) PLC is a third generation private commercial bank in Bangladesh. Recently, Mutual Trust Bank is looking for dynamic individuals as “Branch Customer Service Officer (Cash/ General/ Retail/ SME)”. Interested eligible candidates can apply online until 28 October, 2024.
Post: Branch Customer Service Officer (Cash/ General/ Retail/ SME)
• Division: Cash/ General/ Retail/ SME
• Designation: Officer
• Vacancy: Not Specific
• Job Location: Brahmanbaria, Habiganj, Moulvibazar, Sunamganj, Sylhet
• Employment Status: Full Time
• Workplace: Work at Office
See also:
❏ Bank Job Circular
Educational & Experience Requirements
• Candidates must have 4 years Bachelor/ Honors degree from a reputed institution.
• No 3rd division or below CGPA 2.50 is allowed.
• BBA/ MBA in Accounting/ Finance will be preferred.
• At least 02 years experience in the Bank.
Additional Requirements
• Age at most 40 years.
• General Banking:
– Take initiatives for smooth customer service.
– Look after complaint issues.
– Report to relevant stakeholders.
– Generate new ideas to develop optimal customer service.
• Cash Department:
– Making payments and receiving cash efficiently, and flawlessly; within the shortest possible time.
– Ensuring Customer Satisfaction by Service Excellence in the Cash Area.
– Achieving assigned business targets set by the Management.
– Remaining aware of fake notes, fraudulent transactions and Money Laundering while providing service.
– Necessary maintenance/ Cash loading/ Reconcile of ATM.
• Branch Retail/ Branch SME RM:
– Look after branch SME business-related issues.
– Report to relevant authorities (internal & external).
– Generate new ideas to ensure balanced business growth.
Salary & Allowances
• Negotiable
• Other admissible benefits as per Banks policy.
Apply Procedure
Only short listed candidates will be called for an interview. The authority reserves the right to accept or reject any application without assigning any reason.
If you are interested in taking up the challenge- Apply Online
Application Deadline
• 28 October, 2024
Job Source
• Bdjobs
About Mutual Trust Bank (MTB) PLC:
Mutual Trust Bank (MTB) PLC is a third generation private commercial bank, based in Dhaka, Bangladesh. It was incorporated on September 29, 1999 under the Companies Act 1994 as a public limited company and has been adjudged as the Best Financial Institution of 2014 at the DHL-Daily Star Business Awards 2015. Earlier, MTB had also received the first-ever best “SME Bank of the Year” and best “Women Entrepreneurs’ Friendly Bank of the Year” by Bangladesh Bank and SME Foundation. MTB has recently been awarded the Best Presented Annual Report-2018 (3rd position) in the Private Banks category by The Institute of Chartered Accountants of Bangladesh (ICAB).
MTB aspires to be one of the most admired banks in the nation and recognized as an innovative and client-focused company. With our current network of 119 branches & 33 Sub branches, 200 Agent Banking Centers, 18 kiosks, 310 modern ATMs including 6 CRM Booths, 4 Air Lounges, over 3,220 Point of Sales (POS) machines, located in prime commercial, urban and rural areas, MTB offers fully integrated real time Online Banking Services, Internet and SMS Banking to its clientele, through a dedicated Team of experienced Relationship Managers and Alternate Delivery Channels (ADC).”
